Shipping policy
Shipping Policy
Last Updated: February 13, 2026
Thank you for shopping with Nooroma - Noor with Aroma
We carefully pack every fragrance to ensure it reaches you safely and beautifully.
📦 Order Processing Time
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All orders are processed within 1–2 business days (Monday–Saturday).
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Orders placed on Sundays or public holidays will be processed on the next working day.
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During sales or festive seasons, processing may take slightly longer.
Once your order is shipped, you will receive a tracking link via email or SMS.
🇮🇳 Shipping Within India
We currently ship across India through trusted courier partners.
🚀 Estimated Delivery Time
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Metro Cities: 3–5 business days
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Non-Metro Cities: 4–7 business days
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Remote Areas: 5–8 business days
Delivery timelines may vary depending on location, weather conditions, or courier delays.
💰 Shipping Charges
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Standard shipping charges may apply on orders below this amount.
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COD charges (if applicable) will be shown at checkout.
📍 Order Tracking
Once shipped, you will receive a tracking ID via email/SMS.
You can track your order directly through the courier website.
If you face any issue with tracking, contact us at:
📧 export@nooroma.com
📦 Packaging
All perfumes are securely packed in protective packaging to prevent leakage or damage during transit.
We recommend recording an unboxing video at the time of delivery in case of any damage claims.
❌ Failed Delivery / Incorrect Address
Please ensure your address and phone number are correct at checkout.
If:
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The address is incorrect
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The customer is unavailable
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The order is refused
The courier may return the parcel to us. In such cases:
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Re-shipping charges will apply
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Refund (if requested) will be processed after deducting shipping costs
🌍 International Shipping
Currently, we ship only within India.
International shipping may be introduced in the future.
📩 Need Help?
For any shipping-related queries, feel free to contact:
Email: export@nooroma.com
Location: Kannauj, Uttar Pradesh, India